Telos® Customer Support

Call toll-free:

Xacta Solutions Support:

Call toll-free: 1-888-718-6623


Visit the Telos Concierge Service for Xacta page for details about our robust customer support program that minimizes time-to-value by providing application support, access to the TCS Customer Support Portal, and limited Subject Matter Expert (SME) support.

Telos Ghost Support:

Call toll-free: 1-888-288-4981


Log in: Telos Concierge Portal

Telos Ghost EULA

Telos Secure Mobility Solutions Support:

Call toll-free: 1-800-999-9987

Telos Identity Management Support:

Call toll-free: 1-888-471-5119 (continental U.S.)

Telos AMHS Support:

Call toll-free: 1-888-453-3567 (continental U.S.)
Details on support and maintenance for AMHS.


Details on Section 508 Compliance and Accessibility

Telos Cybersecurity Reporting

Read about how to report any security-related concerns here.

The Telos Difference

Customized Support

Each Telos contract is implemented as a custom program that’s tailored to meet the statement of work required by the customer.

Contact Management Center

The Telos Contact Management Center has been in continuous operation for more than 20 years.

Help Desk

Cross-trained and certified personnel provide Level I and II support for problem analysis and identification on most major hardware brands and for Telos secure enterprise solutions.

Web-based support

Support portals for opening and tracking tickets, Web-based reports.

Integrated spare and replacement parts

Delivery from inventory or immediate purchase and drop-ship to ensure minimal downtime.

Value-added warranties

Managed, extended, and expanded OEM warranties to ensure you get the coverage your organization requires.

Field support

Provided by our staff and the industry’s leading third-party service providers.

Learn more about Telos products, services, and solutions.