For assistance, please contact us 24/7/365:
Call toll-free: 1-800-999-9987
Xacta® IA Manager Solutions Support:
Call toll-free: 1-888-718-6623
Visit the Customer Service Center and get the latest product news, enhancements, and updates.You can also use this form to register product enhancements.
Telos Secure Mobility Solutions Support:
Call toll-free: 1-800-708-3567, press #4
Telos Identity Management Support:
Call toll-free: 1-888-471-5119 (continental U.S.)
Telos AMHS Support:
Call toll-free: 1-888-453-3567 (continental U.S.)
Log into the AMHS Central customer portal for product news, enhancements, and updates.
Details on support and maintenance for AMHS.
Each Telos contract is implemented as a custom program that’s tailored to meet the statement of work required by the customer.
Contact Management Center
Telos maintains a 24/7/365 Contact Management Center that’s been in continuous operation for more than 20 years.
Cross-trained and certified personnel provide Level I and II support for problem analysis and identification on most major hardware brands and for Telos secure enterprise solutions.
Support portals for opening and tracking tickets, Web-based reports.
Integrated spare/ replacement parts
Delivery from inventory or immediate purchase/ drop-ship to ensure minimal downtime.
Managed, extended, and expanded OEM warranties to ensure you get the coverage your agency requires.
Provided by our staff and the industry’s leading third-party service providers.