Telos® Customer Support
Visit the Telos Concierge Service page for details about our robust customer support program that minimizes time-to-value by providing application support, access to the TCS Customer Support Portal, and limited Subject Matter Expert (SME) support.
Telos Secure Mobility Solutions Support:
Call toll-free: 1-800-999-9987
Telos Identity Management Support:
Call toll-free: 1-888-471-5119 (continental U.S.)
Telos AMHS Support:
Call toll-free: 1-888-453-3567 (continental U.S.)
Details on support and maintenance for AMHS.
Details on Section 508 Compliance and Accessibility
The Telos Difference
Each Telos contract is implemented as a custom program that’s tailored to meet the statement of work required by the customer.
Contact Management Center
The Telos Contact Management Center has been in continuous operation for more than 20 years.
Cross-trained and certified personnel provide Level I and II support for problem analysis and identification on most major hardware brands and for Telos secure enterprise solutions.
Support portals for opening and tracking tickets, Web-based reports.
Integrated spare and replacement parts
Delivery from inventory or immediate purchase and drop-ship to ensure minimal downtime.
Managed, extended, and expanded OEM warranties to ensure you get the coverage your organization requires.
Provided by our staff and the industry’s leading third-party service providers.