News and Case Studies

Case Study: Sacramento International Airport Is First in Line to Enjoy the Benefits of New Channeling Service

Telos ID Designated Aviation Channeling (DAC) service is the first third-party DAC to be approved by the US Transportation Security Administration. The first airport to take advantage of the Telos ID offering is Sacramento International Airport (SMF).Airport officials are extremely pleased with the results, which include lower costs, improved customer service, and faster results for STAs, especially on applicants born outside the United States. “We feel great about our decision to make the change to the Telos ID DAC system,” says Bonnie Hankins, the airport’s security coordinator. “It’s been a heck of a ride so far.”

More Efficient Screening Of Airport Staff

Aerospace and Defense Technology Alert
December 21, 2012
In early 2011, the TSA released an RFP to provide aviation channeling services, which are used by the aviation community to screen personnel working in the industry. Telos ID is one of three vendors selected by the TSA and is the first to be certified under the agreement announced by TSA last year. Telos ID specializes in developing identity protection and management solutions for the military, other agencies in the federal government’s National Security community, and commercial enterprises.

Sacramento Int’l Lauds New Background Check Channeling Service

Airport Improvement Magazine
November-December 2012

In March 2012, Telos ID became the first designated aviation channeler (DAC) to receive TSA certification and authority to operate. And in May, Sacramento International Airport (SMF) proudly became the first to try the new clearinghouse.Sacramento County Airport System officials are thrilled with the change toward a more free market approach. “We are now seeing the benefits of having increased competition in the market,” reports Hardy Acree, director of the Sacramento County Airport System. “Costs have gone down and the levels of customer service have increased significantly.”

Sacramento airport system speeds up security badge processing

Sacramento Business Journal
May 16, 2012

The Sacramento County Airport System has launched a new service to make security badge processing faster and more efficient for airport employees and contractors. The Telos web-based technology simplifies the fingerprinting process and reduces the amount of time needed for each submission, according to the airport.“Telos ID is helping us offer better customer service to airport employees and business partners who need to work on the secure side of the airport,” said G. Hardy Acree, director of airports for the Sacramento County Airport System. “We are proud that Sacramento International Airport is the first airport in the U.S. to implement a competitive choice in channeling services.”

Meet Dawn Lucini, Telos ID’s Vice President, Aviation Security

Former TSA branch chief, airport policy, Ms. Lucini brings a wealth of experience and industry relationships to augment the company’s burgeoning airport and airline security business. In her role, Ms. Lucini serves as Telos ID’s liaison to the aviation industry, expanding industry knowledge of the company’s aviation security capabilities which include channeling services, identification management, integration and biometrics. Ms. Lucini is also responsible for coordinating major U.S. commercial airport’s implementations of the Telos ID channeling solution and for solidifying corporate relationships with technology providers that support the greater aviation community.